Customer Care
How do I log in?
Your McCoy Money log in page is at https://mccoymoney.retailbenefits.com/signin. Use your email address and the password you created.
Trouble logging in is usually associated with inputting the wrong email address or password. If you choose to reset your password, just click “Forgot password” on the sign in page and you will be directed to “Reset your Password.” You will then input your email address then click “Send Reset Instruction.” You will receive an email with instructions on changing your password.
If you set up security questions as part of your profile, you can answer one of the security questions then change your password immediately without waiting for an email.
If you are using Facebook or a Google login, you will need to reset your password on Facebook or Google.